Jack Hodson Palm Beach Gardens Florida

junho 18, 2022 Postar um comentário

There are many AC firms in South Florida. However, not all of them are reputable, reliable, and professional. We recognize that the key to our continued growth is making and keeping our clients cheerful and comfortable year round. Our dedication to client satisfaction means that, with Aspen, you will save money and time on your comfort system.

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Have repair appointment set up from 8am -12noon —it is now 2pm and no call —I call them and they say can we make new appointment for Monday ?? This is a sorry company with no respect or concern for customers that call them for service appointments. This company is a joke !!

Never will I use this company when I have to replace unit. There is no service. Today is my fourth time being rescheduled. First time out after they left my ac was not cooling. It was working perfect before they performed " 6 month maintenance ". Then had to have someone out to fix from previous visit. Found system low on refrigerant. Now trying to have them back out a week later and first it was rescheduled because the tech they tried to send caused all the problems, then no show no call, then 3 rd day no show no call. And today it was supposed to be 8-12 and as of 11:00 into another 8-12 appointment no call and no show.

Omar is excellent! Ive been a customer of aspen for many years recently I've had two techs from aspen come out to diagnose my air conditioner. They made me purchase parts I didn't need, finally Omar came out and showed me step by step what it is I needed. He explained everything very thoroughly, was patient and addressed all my questions. He restored my faith in aspen again will only be requesting him from now on.

Outstanding service from Aaron G. today as he worked to fix multiple leaks caused by the recent freeze. He can out thinking there might be one, but the old pipes in the home were damaged seriously by the freeze. After identifying and working on four he found at least two more. We decided on a full repipe which will begin next week.
Aaron was thorough, knowledgeable and hard working. I found him to be honest and friendly. I wish he could have done it all, but the system was too severely damaged. I hope his company realizes what a good representative he is for them.

Outstanding service. I know who to call when I need drain work again! 5 stars!!

Just had my AC and Furnace tune ups. Ryan was my service guy. He was very thorough and informative. He wore a mask and shoe covers, which was much appreciated. Ryan made some good recommendations for me and thankfully, there were no problems with both units. I will definitely use their service annually, not only because the price was within my budget, but mostly for the quality of service I received. Thanks ARS and thank you Ryan!

The guys were nice to talk to, answered every question I had, and did an excellent job. I will recommend your company to anyone who I know that needs heating or ac. Thank you so much.

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